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January 2015 Archives.gov Metrics Dashboard

January 1 - 31, 2015

Monthly Summary

  • 2,678,177 Ìý Visits to Archives.gov (WebTrends)
  • 1,589,429 Ìý Unique Visitors (WebTrends)
  • 74.7% Ìý New Visitors (Google Analytics)
  • 25.3% Ìý Returning Visitors (Google Analytics)
    Ìý

Most Popular Topics on Archives.gov

As reported by WebTrends

Most Popular Search Terms

This includes searches on Archives.gov as reported by Google Analytics

  • declaration of independence
  • constitution
  • us constitution
  • national archives
  • the declaration of independence
  • bill of rights
  • the constitution
  • project blue book
  • lewis and clark expedition
  • civil rights act of 1964
  • 19th amendment
  • united states constitution
  • electoral college
  • federal holidays
  • nara
  • von trapp family
  • constitution of the united states
  • archives.gov
  • 13th amendment
  • the us constitution

Who our Website Visitors are

This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.

  • Veterans: Ìý 34%
  • Genealogists: Ìý 27%
  • Researchers: Ìý 15%
  • Other: Ìý 12%
  • Educator or Student:Ìý8%

What our Website Visitors are Looking for

This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.

  • Veterans' Service Records: Ìý 32%
  • Historical Documents: Ìý 22%
  • Genealogy or family history information: Ìý 21%
  • Other: Ìý 10%
  • Online Electronic Records: Ìý 5%
    Ìý

Satisfaction Scores

We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.

In January, there were 467 respondents:

Customer satisfaction impacts visits:

  • Likelihood to Return: Ìý 74 out of 100
  • Recommend: Ìý 69 out of 100

Contact Us

If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!

Contact us at webprogram@nara.gov

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