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February 2015 Archives.gov Metrics Dashboard

February 1 - 28, 2015

Monthly Summary

  • 2,631,175 Ìý Visits to Archives.gov (WebTrends)
  • 1,549,377 Ìý Unique Visitors (WebTrends)
  • 73.5% Ìý New Visitors (Google Analytics)
  • 26.5% Ìý Returning Visitors (Google Analytics)
    Ìý

Most Popular Topics on Archives.gov

As reported by WebTrends

Most Popular Search Terms

This includes searches on Archives.gov as reported by Google Analytics

  • declaration of independence
  • constitution
  • us constitution
  • national archives
  • the declaration of independence
  • civil rights act of 1964
  • the constitution
  • bill of rights
  • 19th amendment
  • lewis and clark expedition
  • federal holidays
  • federal holidays 2015
  • united states constitution
  • electoral college
  • nara
  • constitution of the united states
  • archives.gov
  • the us constitution
  • 13th amendment
  • dd214

Who our Website Visitors are

This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.

  • Veterans: Ìý 32%
  • Genealogists: Ìý 32%
  • Researchers: Ìý 11%
  • Educator or Student:Ìý 11%
  • Other: Ìý 10%

What our Website Visitors are Looking for

This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.

  • Veterans' Service Records: Ìý 30%
  • Historical Documents: Ìý 24%
  • Genealogy or family history information: Ìý 23%
  • Other: Ìý 8%
  • Online Electronic Records: Ìý 5%
    Ìý

Satisfaction Scores

We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.

In February, there were 472 respondents:

Customer satisfaction impacts visits:

  • Likelihood to Return: Ìý 77 out of 100
  • Recommend: Ìý 73 out of 100

Contact Us

If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!

Contact us at webprogram@nara.gov

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